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Frequently Asked Questions

The material in this question and answer series is for your information only. It is not legal advice and is not designed to be used in place of legal advice. You should consult your own attorney for legal advice. The St. Joseph Legal Department provides this series to provide a general summary of procedures concerning violations of city ordinances in the City of St. Joseph, Missouri. It is issued to inform generally, not to advise of specific rights. As with any general information, the answers given here may not specifically apply to you.
How can sewer bills be paid?
Payments may be made by the following:
1) Mail payments to the City P.O. Box using the envelope and payment coupon provided in each invoice;
2) Call the automated processing telephone line (IVR) at (816) 558-6894.
3) Pay online via the City’s website www.stjoemo.info. Click on the Online Payments button;
4) Auto debit – provide the City with a copy of your banking information. The amount due will be debited to the account on the due date;
5) Recurring online payment – sign up online to have the amount due automatically debited to your bank account or credit card on the due date monthly.
6) Use one of the payment centers currently located at the following locations:
• Hy-Vee #1552 201 N. Belt Highway
• Green Hills South 7014 King Hill Avenue
• Ray’s Green Hills 3225 N. Belt Highway
• Roger’s Green Hills 1004 5th Avenue
• Green Hills 205 W. Main (Savannah, MO)
(A site processing fee of $1.50 is added to each payment by the vendor.)
7) Pay in person at City Hall, 1100 Frederick Ave, Room 101A or use the payment drop box on the Frederick side of building.

Show All Answers

1. Rate Determination
2. How are the monthly sewer bills determined?
3. How can sewer bills be paid?
4. How will overdue accounts be handled?
5. How do I change, initiate or cancel my sewer service?
6. Can my due date be changed?