There is an additional fee of 50 cents for each deviation. A minimum of 30 minutes advance notice is required to schedule a deviation, but more notice is better. Walk-on route deviations (where the customer just asks the driver to make a deviation) are also welcome.
The buses are too large to go into some cul-de-sacs, parking lots, or very narrow streets. In cases where the bus cannot go, the dispatcher will indicate the nearest bus stop.
Also, when it is necessary to run on "Snow Routes" because of winter storms, we cannot do deviations. Once we're back to regular routes after a storm, we will resume doing deviations wherever street conditions are safe.
"No Show" Policy
Customers who no longer need the deviation they scheduled must cancel at least 30 minutes in advance of the trip time. Failure to cancel will result in a "no show." Excessive "no shows" may result in loss of privileges to schedule deviations.